Microsoft Dynamics
365 Sales

Sell smarter. Build stronger relationships. Drive predictable revenue.

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Projects Completed

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BPO clients

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Certified Experts

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Empower your sales teams

Help teams exceed customer expectations and reach their goals with agentic sales.

Catch up on your pipeline

Review open sales tasks, new assignments, and pipeline updates by querying Microsoft Copilot using natural language or prebuilt prompts.

Research and qualify leads

Avoid manual work and save time with autonomous research on incoming leads.

Accelerate opportunities

View AI-based scoring models and prioritized work lists for opportunity qualification.

Prepare for engagements

View AI-generated opportunity summaries and meeting preparation notes including customer status, relevant news, and past meeting notes.

Take the best action

Identify leads that have the highest chances to close with AI-powered alerts that follow you no matter where you work in Dynamics 365 Sales.

Improve interactions

Get email and call assistance using Copilot-generated email drafts and call summaries that include an analysis of sales KPIs and suggested tasks.

Scale best practices

Share automated sales guidance with teams—including agent-identified failure points in the sales sequence.

Forecast sales

Predict revenue and track performance against goals with forecasts and charts.

Analyze team performance

Get insights into forecasts and team metrics like conversion and win rates by querying Copilot using natural language or prebuilt prompts.

Customize AI for your needs

Extend agents with external data sources to enhance the research signal strength.

Integrate and extend with Power Platform

Build custom sales apps, automate business processes, and enrich seller experiences—all tailored to your unique business needs.

Personalize sales processes

Easily configure fields, dashboards, and views to match your organization’s sales methodology.

Secure customer data

Keep sales data protected when using Dynamics 365 Sales with the Power Platform Customer Lockbox.

Remain compliant with privacy laws

View KPI data on contacts, leads, and opportunities—and export to Excel.

Centrally manage employee access to sensitive data

Manage user permissions and data across levels via predefined security roles.

Dynamics 365 Sales
Key Features

AI-Powered Copilot for Sales

Lead & Opportunity Management

Sales Sequences & Automation

Relationship Intelligence & Health Scoring

Product Catalog, Price Lists & Quotes

Meeting Insights & Email Tracking

Predictive Forecasting & Pipeline Views

Sales Playbooks & Guided Process Flows

Conversation Intelligence

Integration with Outlook, Teams & LinkedIn Sales Navigator

Solutions

D365 Sales Professional

Core CRM capabilities for lean, fast-moving teams needing essential sales features.

D365 Sales Enterprise

Advanced automation, forecasting, AI insights, and full CRM customization for growing teams.

D365 Sales Premium

Combines Sales Enterprise with AI-based Sales Insights for deep relationship intelligence.

Sales Insights

Ai-driven analytics, conversation intelligence, and predictive tools for strategic selling.

Relationship Sales

Integrates LinkedIn Sales Navigator for enhanced lead intelligence & engagement.

Mobile Sales App

A modern mobile experience for field sellers to manage deals on the go.

Ready to supercharge your sales pipeline with AI-powered selling?

Connect with our Dynamics 365 Sales experts today.

Get Free Consultation

D365 Sales Packages

Dynamics 365 Sales Professional

$65 user/month, paid yearly

Core sales force automation and Microsoft 365 integration

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Dynamics 365 Sales Enterprise Edition

$105 user/month, paid yearly

Industry-leading sales force automation with contextual insights, next-generation AI, and advanced customization

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Dynamics 365 Sales Premium

$150 user/month, paid yearly

Dynamics 365 Sales Enterprise plus prebuilt customizable intelligence solutions for sellers and managers

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Why Choose MADHDA

Microsoft Certified Partner

As a Certified Microsoft Partner, we guarantee the delivery of tailored business solutions and cutting-edge embedded strategies.

Proficient Team

Our team consists of highly skilled professionals who are certified by Microsoft implementing Dynamics 365 solutions.

Dedicated Support

We’ve developed a dedicated support model designed to ensure our clients maintain seamless continuity throughout their processes.

Competitive Pricing

Our tailored and top-tier implementations are available at a 40% discounted rate compared to alternative Microsoft implementation partners.

Custom Configured

Based on your existing workflow and in line with your business objectives enhancing the effectiveness of your revenue-generating initiatives.

Flexible Delivery

We prioritize your project and recognize your time constraints, ensuring timely delivery in accordance with committed deadlines.

Start transforming your sales operations with Dynamics 365 Sales.

Talk to Our CRM Specialists

Frequently Asked Questions

What is Dynamics 365 Sales used for?

It helps sales teams manage leads, opportunities, forecasting, and customer relationships with intelligent automation.

Is Dynamics 365 Sales good for SMBs?

Yes—it’s flexible, scalable, and designed for both small teams and large enterprises.

Can Dynamics 365 Sales integrate with Business Central?

Yes. It integrates natively for seamless quote-to-cash processes.

How long does implementation take?

Depending on complexity, 4 to 10 weeks.

Does Madhda offer post-implementation support?

Absolutely. We provide training, support, and ongoing optimization.