Notify 365 for WhatsApp - Instant Business Communication

Enhance customer engagement and internal communication with real-time notifications via WhatsApp, directly integrated with Dynamics 365 Business Central.

Challenges

Manual Messaging

Sending updates manually is time-consuming and prone to delays.

Lack of Real-Time Alerts

Customers and employees miss critical notifications.

Fragmented Communication Channels

Multiple tools create confusion and inefficiency.

No Centralized Messaging

Difficult to track communication history across platforms.

Missed Notifications

Customers may miss important updates about orders, payments, or deliveries.

Low Responsiveness

Delayed responses impact satisfaction and loyalty.

Unsecure Messaging Channels

Communication outside of secure systems risks data breaches.

Lack of Audit Trails

No proper tracking of messages sent for compliance purposes.

Key Features

Automated Notifications

Send alerts instantly for invoices, orders, and deliveries.

Two-Way Communication

Enable customers to respond directly via WhatsApp.

Template Management

Predefined message templates for faster communication.

Integration with Dynamics 365

Seamless connection with Business Central modules.

Multi-Language Support

Communicate with customers in their preferred language.

Scheduling & Reminders

Send timely reminders for payments, approvals, or events.

Audit Logs

Maintain secure records of all messages sent and received.

Customizable Notifications

Tailor messages for customers, employees, or vendors.

Analytics & Reporting

Track message delivery, read rates, and response metrics.

Our Implementation Approach

Requirement Gathering

Identify notification needs and business workflows.

Configuration

Set up message templates, triggers, and recipients.

Integration

Connect Notify 365 with Dynamics 365 Business Central.

Testing & Training

Conduct user acceptance testing and train staff.

Deployment

Deploy the solution and provide training to teams.

Go-Live & Support

Launch the system with ongoing monitoring and support.

Specifications of Notify365

Real-Time Notifications: Instant alerts for orders, invoices, deliveries, and approvals.
Two-Way Messaging: Customers and employees can respond to messages directly.
Template Campaign Management: Predefined templates for consistent communication.
Dynamic Triggers: Send notifications based on events in Dynamics 365.
Secure Compliant: End-to-end encryption and audit trails for compliance.
Multi-Language & Multi-Entity Support: Communicate effectively with a diverse user base.
Analytics & Insights:Track performance of notifications and response rates.
Customizable Workflows: Align notifications with business rules and processes.